Digital transformation has unrivalled potential to improve the lives of citizens throughout the UK and renew the way that the private, public and third sectors can work together.
For UK manufacturing, digital transformation will require future workplaces that can attract and retain young talent from diverse backgrounds and mindsets. However, research by MAKE UK reported that in 2021 only 2% of the average UK manufacturing workforce is currently below 30 years old.
Outdated perceptions overshadow the exciting, tech-driven careers modern manufacturing offers. Attracting the best young talent starts with changing those views.
InterAct’s future-focused research provides free, human-centric insights to help you understand and attract tomorrow’s workforce.
Get started today with our workforce scenarios guide– designed to help you shape the future of talent.
This research was conducted by Dr Karl Warner (University of Glasgow), Dr Nicola Bailey (Kings College London), Dr Anna Chatzimichali (University of Bath), Mr Malek El-Qallali, (University of Bath), Dr Imtiaz Khan (Cardiff Metropolitan University), Dr Anastasia Kulichyova, (Queens University Belfast). This work was supported by the UKRI Made Smarter Innovation Challenge and the Economic and Social Research Council via InterAct [Grant Reference ES/W007231/1].
For further discussions or to propose potential applications/collaborations, please contact Karl Warner.
Professor Colin Lindsay (University of Strathclyde and InterAct)
The InterAct Future of Work Team visited Australia for an international evidence-gathering mission, seeking to share findings from our research with manufacturing stakeholders and learn from good practice in fostering collaboration and innovation in the sector. As reported in our first blog from Professor Jill MacBryde, our first engagements in Brisbane were really inspiring, as we learned about how colleagues at Queensland University of Technology (QUT) have partnered with Australian manufacturers, and we visited the Advanced Robotics for Manufacturing (ARM) Hub, to see first-hand how this collaborative factory space brings together researchers, tech experts and growing manufacturing SMEs to ensure that manufacturers have the support they need to scale and innovate.
Our next stop was Melbourne, where the team hugely enjoyed hearing from Professor Laura Anne Bull (Deputy Vice Chancellor, Education, Experience & Employability at Swinburne University of Technology) and her team about Swinburne’s exciting work around business engagement and innovation, which is realised through impactful collaborations with manufacturers and others, but also integrated in the employability-related provision delivered to students. The jewels in the crown of Swinburne’s engagement with manufacturing stakeholders are their Factory of the Future, Smart Structures Lab and SEAM (Surface Engineering for Advanced Materials) Lab, where we were pleased to spend the morning for a research visit.
Experts in each laboratory walked us through some of the cutting-edge technologies they deploy to support the manufacturing industry in their innovation journeys. Professor Anita Kocsis (Director of Design Factory Melbourne at Swinburne) also helped us understand how the Factory of the Future and other manufacturing-facing initiatives connect with a broader suite of collaborations that place Swinburne and partners at the centre of a burgeoning design innovation ecosystem across Victoria.
We were fortunate to have Dr Avril Thomson (Head of Skills Programmes at the National Manufacturing Institute Scotland) as a key member of our Mission team, so that Avril could share insights from the NMIS team’s wide range of impactful learning and technology transfer solutions in Scotland, and compare notes with various factories of the future experts in Australia. There were interesting parallels between the work carried out by NMIS, Catapult network stakeholders and other partners in the UK, and the essential and practically useful support provided by Swinburne’s Factory of the Future, for example through its innovative Industrial Digital Transformation Hub.
The final Australian city stop for the team was Adelaide in South Australia, where we were able to spend time at a second Factory of the Future. Flinders University leads this fast-developing project, and we were able to tour some exciting innovation projects being developed by manufacturers in collaboration with the Factory of the Future. Inspirational Principal Manager Philipp Dautel shared Factory of the Future’s vision for a world-class, advanced manufacturing innovation and training facility that will engage up to 250 companies, a vision that is already beginning to be realised through a range of exciting ongoing projects and a major build underway. Factory of the Future is embedded within the stunning Tonsley Innovation District – a formerly disused automotive manufacturing site that has now regenerated into an innovation and inclusive hub hosting partners ranging from mega-MNEs like BAE Systems to local SMEs.
While visiting Adelaide, the team also enjoyed two excellent research dissemination events kindly hosted by Professor Michael Gilding (Vice President and Executive Dean, College of Business, Government and Law at Flinders University). First, we enjoyed a lively roundtable discussion with senior policy and business stakeholders, with Professor Jill MacBryde presenting InterAct research on attracting the next generation of talent to manufacturing work, while we also shared insights on digital ‘dynamic capabilities’ from our research with industry leaders in the UK, and Dr Avril Thomson spoke about NMIS’s impact in collaborating with Scottish manufacturers on emerging skill needs.
Then, we followed a first successful event with a half-day workshop targeting manufacturing managers and stakeholders. This time, I got the opportunity to share research on the importance of effective people management and fair work for the manufacturing sector (drawing on the work of both InterAct and the ESRC PrOPEL Hub). My colleagues Professor Jill MacBryde and Dr Avril Thomson both led interactive workshops on the future of work and skills in manufacturing.
It was great to engage directly with South Australia’s manufacturing stakeholder community, and we’re hugely grateful to Philipp, Michael and their teams at Factory of the Future and Flinders for making it happen. It was also interesting to hear much positivity about the future of manufacturing work from policy, business and manufacturing leaders, but also familiar concerns raised about skill shortages and the challenge of attracting (especially young) people to the sector.
Our take-aways?
Often following the UK (and indeed Scotland’s) example, national and regional policy stakeholders in Australia have invested in collaborative spaces and projects that have the potential to impact significantly on innovation and digital transformation in manufacturing. Just as in the UK, there are really exciting partnerships between higher education, research and manufacturing – something that obviously chimes with the core values of InterAct, and its partners. Finally, there was a willingness to engage with the idea that people – and therefore people’s jobs and experiences in the workplace – are crucial to understanding and fostering the high value, innovative future that we want in manufacturing. Sharing robust research and best practice on ‘what works’ in practices that support an innovative, inclusive and productive future of manufacturing work will remain a key mission of the InterAct team.
Professor JillMacBryde(University of Strathclyde and InterAct)
In November 2024, the InterAct Future of Work Team visited Australia for an international evidence-gathering mission to complement research on how we can ensure that digital transformation in manufacturing is aligned with strategies for workplace innovation and employee empowerment, to benefit businesses, people and build the positive future for manufacturing work that we all want.
The InterAct team – including Professor Colin Lindsay (Strathclyde Business School) and Dr Avril Thomson (National Manufacturing Institute Scotland) – engaged with businesses, innovation hubs and research experts, on a mission to mine the best evidence on ‘what might work’ in supporting an innovative and inclusive future for manufacturing. We learnt a lot by engaging with Australian stakeholders, hearing about how the university sector and manufacturing businesses have collaborated effectively, the challenges faced by manufacturing employers (some of which will be familiar to UK manufacturers) and exciting initiatives to drive innovation and productivity.
First stop on our mission was Queensland University of Technology (QUT), a leading technological university. It was good to meet with Professor Rowena Barrett (Pro Vice-Chancellor for Entrepreneurship and Regional Innovation), Professor Glen Murphy, and members of the QUT team, to hear about the important industry engagement work being taken forward by QUT, with collaboration with the local and national manufacturing ecosystem being a key priority. ‘QUT Entrepreneurship’ seeks to inspire and amplify entrepreneurship and business engagement opportunities for students, staff and alumni. We were impressed with QUT’s commitment to supporting business model development, and innovative programmes such as ‘Growth Lab’, which seek to help scaling businesses (including manufacturing SMEs). We met with QUT team members at their ‘Foundry’, a collaborative space where partnering businesses can access learning resources and coaching and (just as importantly) network and share ideas.
The InterAct team were also particularly excited to visit the Advanced Robotics for Manufacturing (ARM) Hub – a fantastic opportunity to learn about the progress made by this exciting manufacturing research and innovation hub. Initially growing from funding from the Queensland state government, ARM has since gone on to establish a national reach, partnering with all universities in Queensland and many institutions across wider Australia.
Professor Cori Stewart (Director of ARM) and Dr Troy Cordie (Mechtronics Lead) explained that in the past five years, ARM has provided the practical space for manufacturing start-ups and scale-ups to innovate, test, and develop ideas in a real factory setting. Clearly, this meets an important need for scaling manufacturers – there’s a big difference between testing a prototype and producing at scale for market, and ARM helps ‘young’ manufacturing companies to navigate this challenge and de-risk the step up to large scale manufacturing. Success means ‘tenants’ outgrowing the ARM facility and securing the resources to establish their own production spaces – tenants generally turnover after 12-18 months.
As well as the practical support, materials, equipment and room provided by ARM, we were struck by the open, collaborative space and culture established at the facility, which has clearly helped different companies to learn together and from each other. ARM and QUT colleagues emphasised a shared commitment to contributing to a collaborative and innovative manufacturing ecosystem, and the University’s undergraduate and postgraduate students benefit from placements with both ARM and tenant businesses. Secondments and collaborative working arrangements between ARM and state universities means that Higher Education staff can share their expertise and learn from working in the ARM environment.
It was good to hear that ARM is actively planning to expand its physical footprint and capacity to support more growing manufacturing businesses. It was also great to learn about the wide range of manufacturing innovators who continue to partner with ARM, from founding partner organisation Urban Arts Project, whose large-scale art projects neatly illustrate the potential for advanced manufacturing to contribute to creative industries and architectural design solutions, to Verton, a current ARM partner whose innovative design and manufacture work is making a key contribution to the renewables sector internationally, including in Scotland.
Our take-aways?
Phase 1 of our Australia mission reminded us of the value of close, constructive and pragmatic collaboration between the university sector and manufacturing. We also reflected on the importance of places and spaces for collaboration and innovation: from ‘foundries’ embedded in universities where researchers and business leaders can share ideas and identify solutions, to fantastically innovative hubs like ARM, providing the space and support for burgeoning success stories to grow.
At the end of November 2024, the InterAct team continued their series of InterAct Global research missions with a visit to Kuala Lumpa, Malaysia. InterAct Global is an expansion of the project, designed to bring insights from international manufacturing and technological innovation in the UK sector. The visit enabled the team to engage with those in the defence aerospace sector that are working towards an increasingly digitalised defence aerospace industry in Malaysia.
InterAct is hoping to create both local and global impact by exchanging knowledge with international players in the worldwide manufacturing ecosystem. These missions will help to better understand the competitive advantages of other countries, learn from them, and exchange best practices and processes. Providing these insights to UK businesses and policymakers, the project aims to tackle the future challenges of digital transformation across three key areas: ecosystems, economies, and workplaces.
Malaysia represents an interesting case study for innovation, with clearly defined priorities in the shift from Maintenance, Repair and Overhaul (MRO) to aerospace manufacturing, as well as upskilling the future workforce and making the sector attractive to Gen Z. The team had the chance to explore this in more depth through various to companies including:
AIROD
Galaxy Aerospace
InterAct had the chance to expand upon these visits and discussions with two workshops, hosted in collaboration with National Defence University of Malaysia (UPNM) and Ministry of Defence Malaysia (MINDEF). These events brought together a range of high calibre attendees, including those from defence aerospace and civil aerospace sectors, as well as those from academia, to collaborate and strategise for their shared vision of a digital future.
These engaging sessions offered participants a chance to hear from the InterAct team, MINDEF and industry stakeholders as they discussed:
The role of Malaysia in the 2040 defence aerospace Global Value Chain (GVC)
The importance of academia in the future progression of the defence sector
The future of work in the Malaysia defence aerospace industry
Bridging skills gaps and Gen Z in the labour market
We want to thank all of our generous hosts and partners for the success of this mission and look forward to bringing more insights from our further global engagement activities.
This webinar, led by InterAct researchers in partnership with The Productivity Institute’s ‘Midlands Productivity Forum’, offers an analysis of the comparative productivity of the manufacturing sector across different UK regions, specifically the East Midlands, West Midlands, and Yorkshire. Drawing on data from the Office for National Statistics (ONS), the manufacturing sector has been identified as the largest contributor to output growth per hour, with a rate of 0.7 compared to 0.1 for the total UK industries, underscoring its critical role in driving regional economic performance.
Expert researchers from InterAct’s ‘Future of the Economy’ team will examine findings of a recent report exploring key factors affecting regional productivity. You’ll hear more about the impact of collaborative R&D grants that foster technological advancements and innovation, as well as labour market dynamics that ensure the availability of skilled and adaptable workers. Our team will then highlight how the innovation ecosystems of these regions contribute to building resilience in the manufacturing sector.
The insights derived from this analysis are intended to support stakeholders—including regional policymakers and industry leaders—in making informed decisions to enhance regional economic growth. Join us on November 4th to find out more, as we work to promote a more productive, resilient, and sustainable manufacturing sector across the UK, ensuring long-term economic growth.
At the end of October 2024, the InterAct team continued their series of InterAct Global research missions with a visit to Pune, India. InterAct Global is an expansion of the project, designed to bring insights from international manufacturing and technological innovation in the UK sector. The visit enabled the team to engage with those in the electric vehicle (EV) sector that are working towards making Pune the EV manufacturing hub of the future.
InterAct is hoping to create both local and global impact by exchanging knowledge with international players in the worldwide manufacturing ecosystem. These missions will help to better understand the competitive advantages of other countries, learn from them, and exchange best practices and processes. Providing these insights to UK businesses and policymakers, the project aims to tackle the future challenges of digital transformation across three key areas: ecosystems, economies, and workplaces.
India represents an interesting case study for innovation, with clearly defined priorities in upskilling the future workforce and improving diversity and inclusion in manufacturing. The team had the chance to explore this in more depth through visits to various organisations and companies including:
Spark Minda
Bajaj Auto
ARAI (The Automotive Research Association of India)
Tata Motors
Symbiosis Institute of Technology, Pune
InterAct had the chance to expand upon these visits and discussions with a round table session and two workshops, hosted in collaboration with Symbiosis International University (SIU). These events brogh together a range of high calibre attendees, including those from automotive and EV manufacturing, artificial intelligence and academia, to collaborate on ‘the need of the hour’ (Dr. Vidya Yeravdekar, Pro Chancellor, Symbiosis International University).
These engaging sessions offered participants a chance to hear from the InterAct team, SIU academics and industry stakeholders as they discussed:
How to make the Pune region the hub of electric vehicle production by 2050: allowing key industry stakeholders to share their expertise and views for the direction of the sector.
The role of Pune in the 2040 electric vehicle global value chain: encouraging participants to envision the stages of development needed to succeed in their share regional vision.
The future of work in the Pune electric vehicle industry: highlighting the importance of upskilling and education, as well as looking at how to make manufacturing more appealing to gen Z.
We want to thank all of our generous hosts and partners for the success of this mission, and look forward to bringing more insights from our further global engagement activities.
From 27 – 29 September 2024, leaders from the InterAct Storytelling Fellowship programme joined fellow experts at the first International Digital Storytelling Festival in Zakynthos, Greece.
This event brought together practitioners of digital storytelling from across the globe to share and screen visual stories from a wide range of academic disciplines. The festival saw over 60 selected for screening over three days and six categories including:
Dr Susan Lattanzio is the Research and Industry Engagement Manager for the Made Smarter Innovation: Centre for People-Led Digitalisation. The Centre specifically focuses on the role of people and culture, and how these both influence and are influenced by the adoption of digital technologies.
Discussing the success of this story Professor Michael Wilson, Head of the Loughborough University Storytelling Academy, said: “This has been a unique adventure in using storytelling, particularly digital storytelling, in collaboration with the manufacturing industry to tell impactful stories relating to the onset of technological development. It’s not something that I, or others at the festival had encountered before, and I think it lends credence to the idea that storytelling is a valuable tool to apply across contexts to generate meaningful insights.”
Professor Michael Wilson, Pip Hardy and Tony Sumner collect the ‘Science and Research Award’ on behalf of Susan Lattanzio.
Speaking afterwards, Susan added: “I’m delighted to have won this award. I want to thank InterAct for providing funding for this programme and the Storytelling Academy at Loughborough University for running such great teaching sessions. Their support and guidance inspired so much creativity and a range of different approaches among our cohort of fellows.
“I think sometimes it can be too easy to focus just on KPIs when considering manufacturing challenges and miss the bigger picture. This was a very exciting opportunity to take a new approach to communicating that we wouldn’t normally use in engineering and offer up insights in a compelling, narrative format.”
“The concept of ‘Digital Dinosaurs’ came from my personal experience, but it was a subject that I found almost everyone I spoke to could relate to with someone in their life. I think it aligns really well with our aims at the Centre for People-Led Digitalisation, where we’re committed to putting considerations of the impact of change and new technology on people at the heart of our research.”
On Monday 7 October, InterAct representatives joined leaders and executives from across the supply chain industry to the UK Supply Chain and Logistics Excellence (SCALE) Centre Symposium at Loughborough University.
This symposium aimed to bring together key stakeholders from industry, policy and academia to discuss and co-create visions how the UK SCALE Centre, and supply chain community, can confront some of the biggest challenges facing the sector.
In recent years, manufacturers and logistics providers have faced major systemic shocks such as COVID-19, Brexit and the conflict in Ukraine. These difficulties have created a sentiment among some academics and industry leaders that collective forethought and action are needed to protect from future shocks.
Discussing the motivation behind the symposium, Professor Janet Godsell, InterAct Co-director and Professor of Operations and Supply Chain Strategy said: “The future can often seem distant and less concerning than the problems of today, particularly in the supply chain and manufacturing sectors. It has felt as though we are living in an age of ‘permacrisis’, constantly fighting just to stay on track.
“These challenges have proven the vital importance of considering potential futures, today. We need to make a fundamental change in the way we pursue growth to better balance the environmental, social and economic cost of growth, and that’s we’ve brought together so many different voices today to discuss making that change.”
Attendees were welcomed by Vice-Chancellor of Loughborough University, Professor Nick Jennings, before hearing from Sir John Peace, Chair of Midlands Engine, as he discussed his enthusiasm for the potential of the UK SCALE Centre and the opportunities for regional benefits to the Midlands.
The initial talks were followed by an in-depth look at the place of the Centre within the wider Massachusetts Institute of Technology (MIT) Global SCALE Network. Dr Chris Caplice, Executive Director of MIT Center for Transportation & Logistics, also provided an overview of the possibilities for businesses to engage with the Centre: “The chance for academia and industry to work together is always exciting because it opens up new opportunities. One has a longer-term view, and the other is more set in the real world and provides short-term views, so they complement each other well.
“Many figures from industry haven’t really had a chance to consider how they can work with academia to achieve mutual benefits, so it’s great to see them come together and explore that.”
Four expert speakers then examined the influence and impact of four key themes for the development of future supply chains:
The need to evolve our workforce to meet the anticipated needs of the supply chain – Dr Grant Charlesworth-Jones, D4Drivers
Supply chain sustainability – Judith Richardson, Managing Principal and Head of Sustainability at Argon & Co
Talent for the future – Jo Pick, Chief People Officer at Wincanton Plc
Discussing their participation in the day, Judith Richardson of Argon & Co said: “We were incredibly excited when we heard that Loughborough was partnering with MIT to set up a SCALE Centre in the UK. As someone from the Midlands, and an advocate for the sustainability agenda, I was delighted to hear that this initiative would be landing in the region that kickstarted the industrial revolution as we look towards creating a new ‘green revolution’.”
Dr. Charlesworth-Jones added: “Loughborough embodies the essential forward-thinking approach to making a better future, where we can deliver more on a sustainable basis, both in an economic and environmental sense… they are bringing together the best that the UK has to offer to create supply chain solutions so that we can get what we want, when we want it, without it costing the earth.”
The afternoon session saw attendees reconvene to consider the learnings from the morning, engaging with an innovative workshop approach that saw them working together on developing ‘visions for the future of supply chains in 2040’. This workshop gave participants the opportunity to showcase their professional insights and expertise, sharing these through short presentations.
A new survey of manufacturers and technology companies has revealed the key challenges facing companies when it comes to digitalisation of supply chains. The Digital Supply Chain Hub programme has conducted its own research uncovering organisations’ attitudes towards the digital transformation of supply chains. Interviews were held with supply chain professionals in large manufacturing businesses and SMEs, as well as technology and innovation professionals developing solutions for supply chains.
It has revealed that insufficient resources are one of the most common barriers to digital transformation when it comes to supply chains. There is a growing need to upskill workforces in using new digital technologies and deep tech such as the internet of things and artificial intelligence. Enhancing efficiency and automation, building resilience against disruptions, and developing a more sustainable supply chain are key priorities for large manufacturing businesses while SMEs surveyed are slightly less likely to be prioritising supply chain digital transformation, with 14% saying they don’t currently have any supply chain top priorities.
Overall, the research shows that there is considerable appetite for digital supply chain solutions and that large businesses in particular are prioritising this crucial development.
However, talent shortages, market competition, and access to funding are most likely to be preventing technology and innovation professionals from developing and providing innovative digital supply chain solutions to UK manufacturers, with a need for further investment and robust policies to drive transformation.
The data can be explored using the interactive graphs, examining differences in views from large manufacturers when compared to SMEs. Regional variations in supply chain challenges can also be examined.
Take the next step and connect to a community of supply chain experts, tools, and resources with the Digital Supply Chain Hub.
Building on the research and business engagement of the programme, the Digital Supply Chain Hub platform has been designed to facilitate strategic collaboration between manufacturers and digital solution providers. The platform will meet industry demand to accelerate the digitalisation of supply chain operations, driving resilience and sustainability through the application of deep tech solutions.
The hub is accessible to businesses of all sizes and can help tackle problems often encountered during the search for a suitable supply chain partner. The platform provides matching capabilities to connect companies with the right partners for their specific needs. The hub also offers educational courses to address key skills gaps and provides tools for companies to assess their current supply chain resilience and data readiness.
A new survey of manufacturers and technology companies from the Digital Supply Chain Hub has revealed the key challenges facing companies when it comes to digitalisation of supply chains. The Digital Supply Chain Hub programme has conducted its own research uncovering organisations’ attitudes towards the digital transformation of supply chains. Interviews were held with supply chain professionals in large manufacturing businesses and SMEs, as well as technology and innovation professionals developing solutions for supply chains.
The report found that insufficient resources are one of the most common barriers to digital transformation when it comes to supply chains. There is a growing need to upskill workforces in using new digital technologies and deep tech such as the internet of things and artificial intelligence. Enhancing efficiency and automation, building resilience against disruptions, and developing a more sustainable supply chain are key priorities for large manufacturing businesses while SMEs surveyed are slightly less likely to be prioritising supply chain digital transformation, with 14% saying they don’t currently have any supply chain top priorities.
Overall, the research shows that there is considerable appetite for digital supply chain solutions and that large businesses in particular are prioritising this crucial development.
However, talent shortages, market competition, and access to funding are most likely to be preventing technology and innovation professionals from developing and providing innovative digital supply chain solutions to UK manufacturers, with a need for further investment and robust policies to drive transformation.
