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InterAct Blog

Breaking down the barriers to deep tech adoption will be critical to improving supply chain resilience in the UK

Factors such as climate change, the COVID-19 pandemic and ongoing global regulatory hurdles have all exposed the fragility of global supply chains. It is now more essential than ever that continued collaboration, and the adoption of digital technologies are encouraged to help build more sustainable, efficient and resilient supply chains that remain strong in the face of external challenges. Doing so will be critical to improving supply chain resilience in the UK, but the barriers to adoption must be broken down first.

Addressing the SME gap

Research from the Made Smarter Innovation | Digital Supply Chain Hub reveals organisations’ top priorities and interests when it comes to digitalising their supply chains, and the barriers preventing them from doing so. What’s clear is that interest in adopting digital supply chain technologies continues to grow in parity with the changing commercial climate, but that barriers to adoption amongst SMEs must be addressed as a priority.

A total of 502 large UK manufacturers and 502 UK SME manufacturers were surveyed as part of this research. The findings show that SME manufacturers are less likely to prioritise adopting digital supply chain technologies than large businesses. Adopting new digital supply chain technologies is a top three priority for large manufacturers along with improving market reputation and reducing costs. The discrepancy between SMEs and large businesses is particularly important, given the economic value of SMEs and the role they play in broader sectoral growth and development.

In fact, the research further found that adopting new digital supply chain technologies is less likely to be cited as a top business priority for SMEs than reducing costs, increasing brand awareness, improving market reputation, and enhancing customer satisfaction. Despite the lack of prioritisation, the research did find growing interest in advanced digital technologies amongst SMEs, promising a new era of supply chain innovation amongst SME leaders.

Recognising the growing interest in digital supply chain technologies

While falling behind their larger counterparts, the tide may well be turning for SMEs, with a growing number looking to improve their supply chains, with digital technologies and innovation holding the key. The SMEs surveyed are slightly less likely to be prioritising supply chain digital transformation, with 14% saying they don’t currently have any supply chain top priorities. That said however, 44% of these businesses are looking to enhance supply chain efficiency and automation, while a third are prioritising building resilience against disruptions, developing a more sustainable supply chain, and improving visibility and traceability.

While it may appear that SMEs fall behind their larger counterparts when it comes to the adoption of digital supply chain technologies, it is clear that innovation will play a critical role in helping these businesses to achieve their business goals in the long-term, despite the barriers to adoption.

Understanding the barriers to adoption

Above all, businesses are looking to enhance efficiency and automation by digitalising their supply chains, but the barriers to adoption pose a pressing challenge that may inhibit economic growth. While enhancing efficiency and automation, building resilience against disruptions, and developing a more sustainable supply chain are most likely to be cited by large manufacturers as top priorities, the barriers to achieving these commercial objectives vary.

The research shows that businesses of all sizes are facing similar challenges when it comes to adopting digital supply chain technologies. Respondents in both large businesses and SMEs are most likely to say that the most significant barriers hindering digital transformation in their organisation are existing processes, resources and work culture. In light of these barriers to adoption, initiatives and programmes are available to businesses to help them to accelerate the practical application of deep tech solutions and improve UK supply chain resilience.

The value of the Digital Supply Chain Hub and UK SCALE Centre

These barriers to adoption are why initiatives like the Digital Supply Chain Hub and the UK SCALE Centre are vital interventions within often traditionally operated organisations and sectors.

The Digital Supply Chain Hub delivered by Digital Catapult, facilitates the necessary connections, collaboration and knowledge sharing between industry and technology solution providers to improve UK industrial supply chain resilience through the application of deep tech solutions. So far, the programme has 37 funded projects with industry, technology and academic partners, and 255 industry engagements across all manufacturing sectors, demonstrating the value of the programme in supporting both SMEs and larger businesses.

We have been keen to work with the UK SCALE Centre since it’s inception in June 2024 as a way to further develop the future supply chain ecosystem and cross-regional partnerships. I encourage UK industry, academia and supply chain professionals to join and collaborate with the Digital Supply Chain Hub and UK SCALE Centre to further this vital mission across the UK supply chain ecosystem, as we seek to build a more productive, resilient and sustainable future.

This article was published by Loughborough University, read the original version here.

About the author

Tim Lawrence is the Director of the Digital Supply Chain Hub, Digital Catapult in this article, Tim outlines the importance of breaking down technological barriers to improve supply chain resilience in the UK.

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InterAct Blog

Charging Forward: Electric vehicles and what we can learn about the role of Global Value Chains in sustainable manufacturing

Faced with the challenge of climate change, and the growing need for sustainable business practices, it can often be hard to know where to start. In this guide, InterAct researchers examine the critical role of global value chains for the future of UK manufacturing, through the case study of the electric vehicle sector.

The UK automotive industry stands at a crossroads, facing a rapidly evolving landscape driven by the global electric vehicle (EV) revolution. While EVs offer a pathway to a greener and more sustainable future, the challenges of global value chain (GVC) dependencies, rising material costs, and competitive industrial policies present formidable hurdles. InterAct research has delved into these dynamics and outlines strategies for positioning the UK as a leader in sustainability-oriented manufacturing.

Industry in transition

Recent developments underscore the urgency of action. In November 2024, Stellantis announced the closure of its Vauxhall plant in Luton, resulting in 1,100 job losses. This follows Ford’s decision to cut 800 UK-based positions and Nissan’s global reduction of 9,000 jobs, with major potential implications for its UK operations.

These challenges reveal a broader issue: Europe’s historical dominance in the automotive sector is under strain, and the UK must adapt to remain competitive amidst shifting supply chains and mounting global competition. Nor is this unique to the automotive sector, with many organisations and governments in developing economies seeking technology transfer and more equal partnerships as a requirement for access to markets or local production. Explored in our global research missions, the rapid pace of advancement in manufacturing across countries like Singapore, India and Malaysia, highlights the need for the UK to evolve to compete.

The changing EV landscape

The transition from internal combustion engine (ICE) vehicles to EVs, driven by technological advancements, environmental awareness, and significant policy support, is reshaping not only the automotive industry but also the intricate web of GVCs that underpin EV production.

Since 2010, the cost of lithium-ion battery packs has plummeted by 89%, making EVs increasingly competitive with ICE vehicles. EVs now account for a substantial share of global passenger car exports, growing from 4.3% in 2017 to 27.6% in September 2024. This growth has been bolstered by government incentives, such as tax credits and investments in charging infrastructure, and by tightening emission standards.

Germany and China lead the EV sales in export value and quantity respectively. UK-made EVs, while primarily destined for EU markets (accounting for 68% of exports), face pressure, despite being delayed, to comply with rules of origin (RoO) requirements under the EU-UK Trade and Cooperation Agreement (TCA). These rules necessitate higher regional content in EVs and batteries, complicating the supply chain landscape.

With the challenge of where to locate manufacturing, new opportunities are arising through the reshoring or ‘right-shoring’ of production, with localised manufacturing offering improved resilience against global supply chain shocks such as pandemics, conflicts or logistical disruption. Locating manufacturing closer to the consumer base also offers the potential to significantly reduce the carbon footprint of supply chains due to significantly shorter transport links.

Three key trends shaping the future

In September, electric vehicles (EVs) accounted for 27.6% of car sales across 15 major markets, marking a 7.6 percentage point increase year-on-year. The UK ranks fifth globally in EV adoption, underscoring its potential as a leader in this transition. Electrification is the future, but progress hinges on a stable, predictable policy environment that encourages investment and innovation. It is therefore essential that manufacturers make their voice heard, with collective messaging to government and policymakers that can cut through the noise, encouraging a clearly articulated vision and strategy.

While China continues to dominate the lithium-ion battery market, European nations such as Poland, Hungary, and the Czech Republic are emerging as key exporters of EV batteries. Meanwhile, the Inflation Reduction Act in the US has spurred the growth of US electric vehicle innovation and production. In the face of such major competition, the UK should seriously consider aligning closely with EU supply chains to potentially enhance resilience and competitiveness, ensuring the automotive sector remains integrated into global markets. This consideration is especially relevant in light of recent EU legislation surrounding traceability and digital product passports, explored in an InterAct funded research project.

Success in the automotive industry increasingly relies on building efficient and adaptable supply chains, not just manufacturing the best vehicles. This requires collaboration, investment, and strategic vision—elements that are difficult to achieve without systemic support. InterAct’s ‘Scenarios 2040’ work from researchers at Loughborough University has highlighted the essential importance of taking a full ‘ecosystem’ approach to the future of the sector, with manufacturers working with suppliers across their supply chain to determine the most viable and beneficial future for everyone.

A moment for strategic decision-making

The UK manufacturing sector is at a pivotal moment. Sustaining its position in this high-stakes global competition will require visionary leadership, robust policy support, and alignment with broader industrial strategies. The alternative—neglect or fragmented efforts— is likely to result in a gradual decline of one of the UK’s historically significant sectors.

If the UK Industrial Strategy is to back industries such as automotive manufacturing with bold action instead of pivoting decisively towards other emerging opportunities, then policymakers and manufacturers need to explore and adopt strategic recommendations. In the case of the automotive industry shift to electric vehicles, these are:

  • Invest in local battery production facilities and recycling initiatives to reduce dependency on imports and align with RoO requirements.
  • Promote innovation in battery technology to improve efficiency and lower costs.
  • Negotiate flexible trade agreements that account for the complexities of GVCs.
  • Strengthen partnerships within the EU to ensure seamless access to key markets.
  • Diversify sources for critical materials to mitigate geopolitical and market risks.
  • Establish regional partnerships to secure stable supply chains for EV production.
Charting a Path Forward

The success or failure of the UK manufacturing sector over the next few decades hinges on its ability to adapt to the changing global landscape. By addressing critical dependencies and fostering innovation, the sector can leverage the opportunities presented by the green technology revolution. With strategic investments and policy alignment, the UK can solidify its position and push towards a bright manufacturing future.

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Digital Catapult offers new collaborations through Digital Supply Chain Hub

Transform your supply chain: Join the Digital Supply Chain Hub

Building on the success of the Made Smarter Innovation programme, the new Digital Supply Chain Hub platform aims to advance strategic collaboration between manufacturers and digital solution providers. The platform will meet industry demand to accelerate the digitalisation of supply chain operations, driving resilience and sustainability through the application of deep tech solutions.

The platform is designed to increase the adoption of digital solutions by UK manufacturers through facilitating connections and knowledge sharing with digital solution providers and academia. The hub offers tailored matching capabilities to connect businesses with the right partners to help address specific supply chain challenges. Members can:

  • Connect with businesses and supply chain professionals
  • Assess their organisation’s readiness to adopt digital technologies and supply chain’s resilience
  • Upskill with bespoke courses tailored to digital supply chain challenges.
  • Identify and connect with the right partners through the UK supply chain directory
  • Explore case studies of real-world deep tech adoption

Members will also be able to engage in dynamic discussions with industry professionals through “Circles,” the interactive forums focused on critical supply chain topics like resilience, sustainability, and digital adoption.

The hub is open to businesses of all sizes and can help tackle problems often encountered during the search for a suitable supply chain partner.

About the Made Smarter Innovation | Digital Supply Chain Hub

The Made Smarter Innovation | Digital Supply Chain Hub is a digital innovation programme that empowers individuals and organisations to work together to make supply chains smarter. Developed by Digital Catapult and funded by the Made Smarter Innovation challenge, the programme is designed to transform UK manufacturing through digitally empowered supply chains that are more efficient, resilient and sustainable.

The Digital Supply Chain Hub is helping businesses realise the relevance and critical value of digital supply chain technology by improving the flow of data through supply chains and the surrounding ecosystems. The application of digital tools and deep tech solutions creates opportunities to connect systems and value chains, creating a robust data system which can be leveraged to meet the supply chain challenges of today and tomorrow.

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InterAct Blog

Sustainability and supply chains: a fundamental issue of our times

Acting to improve sustainability is increasingly important to forward-thinking organisations.

It is no longer sufficient to see sustainability as an ‘added extra’, distinct from the fundamental needs of a business. The motivation for changing an organisational view of sustainability may differ, but can include:

  • playing a part in a progressive vision, value set, and culture
  • as a tactic to appeal to customers
  • responding to changing climate conditions to maintain access to essential resources
  • ensuring regulatory compliance.

When we consider sustainability, we need to take a comprehensive view, examining not only what it is made of, but also where it comes from, and how it is moved from end to end. Piles of electronic waste or scenes of plastic discarded in the ocean are a testament to the environmental impact once a product has left your ownership.

International standards and regulations formalise the responsibility to act – through initiatives like the Greenhouse Gas (GHG) Protocol and its Scope 1/2/3 accounting for carbon, or incoming EU instruments like the EU Deforestation Regulation (EUDR) or Corporate Sustainability Due Diligence (CSDDD). Delivering your sustainability goals and future-proofing your business means taking action on your supply chain.

The struggle to survive – the problems of today and the challenges of tomorrow

The challenges confronting supply chain leaders are constantly growing:

  • challenging business environment
  • huge complexity and ‘permacrises’
  • global, multi-tiered value chains
  • pace of change in operations and regulations
  • competing priorities
  • lack of quality data and visibility.

With so many urgent priorities, it can be tempting to see the sustainability agenda as another just another complication to throw into the mix. Understanding the business’ place in a changing world and rewiring it to thrive there is a daunting prospect in a reality of short-term targets, annual results cycles, and returns to shareholders and investors.

The world of supply chain management is changing

Driven by these challenges, supply chain management is itself evolving. There has long been recognition that leanness and efficiency can equate to rigidity and brittleness. Relentless focus on profit, and therefore cost, reduces flexibility and pushes every actor in the chain to the brink, with catastrophic effects when a link breaks.

Covid-19, blockages in the Suez Canal, and forced diversions from the Red Sea are all highly memorable recent examples of this disruption. Conversely, some of the world’s most profitable companies have shared a common characteristic, being recognised for their ‘elite supply chains’. Amazon, Nestle, Apple, McDonalds, Scheider Electric, Colgate-Palmolive, and P&G all enjoy this distinction.

Business leaders are increasingly drawn from, or come to focus on, supply chains as a value generator and a business protector that can:

  • Deliver extremes of customisation in the product range, packaging, and presentation, worldwide, on time.
  • Provide ready substitutes to seamlessly switch to when faced with trade barriers, blocked trade routes, or a supply breakdown.
  • Offer hyper-personalisation alongside operational excellence, with impeccable credentials on the provenance of materials.

Supply chain excellence is no longer just about getting the right product, at the right time, to the right place. It is also the ability to configure the chain to withstand volatility, be resilient, and support strategic goals.

What might the successful, sustainable supply chain-oriented companies of the future look like?

From short-term gains to long-term value

The first key consideration is what new strategies businesses are looking to adopt, in which the supply chain is a fundamental enabler. A good illustration is the automotive sector. For large manufacturers, value is usually delivered on the sale of a brand-new vehicle. However, many of these companies are now developing long-term lease and maintenance strategies – promoting long term value and paying for usage, rather than ownership.

This marks an important departure from a total focus on short-term performance goals, where there is little incentive to plan for longevity. As these business strategies change, these new products and services depend entirely on reimagining the supply chain from linear to circular; from a source of costs to a generator of value. 

From mutual suspicion to targeted collaboration

As companies have sought to maintain their edge and provide fair competition, historically, meaningful collaboration has been challenging. However, organisations and coalitions are taking positive steps by pooling resources and information to demonstrate progress. For example, in fashion and apparel traceability platforms like Worldly, or the retail-oriented BRC Mondra coalition which focuses on automated life cycle assessments (LCAs).

Developing staff capabilities for sustainability is rapidly becoming a key area for organisational training. Whilst, each organisation may face specific sustainability challenges, much of the basic knowledge required to address these challenges is common across sectors. Time and effort can be saved by pooling resources, with the added benefits of building connections, expanding collective understanding and setting consistent standards for providers across the chain.

From guarding data to promoting visibility

There is significant complexity in knowing what needs to be shared, transferred, or updated for different reporting or operational control requirements. Data, and the understanding of using it effectively, is increasingly jealously guarded. However, a purely transactional approach is counterproductive when success depends on effective collaboration with value chain partners. Proposed actions to decarbonise freight transport cannot be imposed suddenly by a customer to their logistics provider without incurring service impacts or indirect cost increases.

We need to move away from ideas of one-directional ‘supplier management’ towards meaningful, supportive partnership development. This approach builds in healthy interdependence, commitment and collaboration by design, with multi-year agreements and shared risk/reward contractual agreements. Rather than seeking to out-manoeuvre suppliers, successful businesses should try to align strategic goals for mutual benefit.

From demand-driven to demand-shaping

Consumer consumption patterns are at the heart of the sustainability challenge. Examples such as fast-fashion, with frenzied marketing stoking demand for inexpensive, often synthetic, on-trend products with a short lifetime that results in huge pollution and waste in landfill.

It is often said that the most sustainable product is the one you already have. But how can businesses respond to the challenge to sell less new products? Fashion brand Patagonia offer one good example, seeking to change demand by designing for longevity and offering a commitment to repairs. Even enormous e-commerce companies such as eBay are now offering free sales on second hand clothing in response to the growth from Vinted and other similar platforms that threaten disruption.

What does this mean for the sustainability agenda?

Meeting your business goals means achieving your supply chain goals.; and the evolution of supply chains necessitates putting sustainability challenges and opportunities at the heart of your strategy. We know that the climate crisis will get worse before it gets better, as recent and future mitigating efforts will have a delayed impact, but we shouldn’t let that discourage taking action. We are already seeing the impact of climate change on supply chains, so building in these considerations is also an essential part of creating resilience. As supply chains operations are reinvented from efficiency management to the development of resilient value creation, they can and must incorporate sustainability to shape the business of tomorrow.

This article was published by Loughborough University, read the original version here.

About the author

Judith Richardson leads the sustainability practice at management consultancy, Argon & Co UK, working with clients to operationalise their sustainability strategies, turning long-term visions into tangible action that makes a difference.

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Productivity Resilience Resources Sustainability

Remanufacturing in the aerospace industry: Perceptions and practices of circular economy business models in aerospace small to medium-sized enterprises

Research overview

Global aviation currently contributes approximately 2% of greenhouse gas emissions; the projected growth in global aviation will create annual CO2 emissions of 1.8 billion tons by 2050. Consequently, the sector has made a commitment to achieve net-zero carbon emissions by 2050.

Government policy strategies such as the Aerospace Sector Deal, Jet Zero and Destination Zero focus on sustainable aviation fuel and aircraft efficiency for the transition to zero emission flight. Although, attention to the whole aircraft life cycle including design, manufacture and recovery has been relatively lacking.

This project sought to support SMEs in the aerospace manufacturing industry by exploring remanufacturing business models, a form of Circular Economy Business Model (CEBM), to help them move towards a sustainable future.

Embracing the ‘Circular Economy’ can minimise the consumption of finite resources as well as the production of waste and emissions. CEBMs, which are often represented as R-imperatives or R-models, can not only contribute to sustainability but also to business model innovation by extending the value proposition to value recreation, redelivery, and recapture.

This project conducted case studies of five SMEs in the UK aerospace industry to explore:

  1. The extent of their current practice of, and plans for, remanufacturing
  2. Barriers they face in their current or potential remanufacturing business models
  3. Drivers for them to engage with a more sustainable business model

Find out more and download the full report below.

This research was conducted by Dr Rachael Lamb (University of Bristol), Dr Eun Sun Goodwin (University of Wolverhampton), Dr Michael Rogerson (University of Sussex) and Dr Alisha Tuladhar (University of Surrey). This work was supported by the UKRI Made Smarter Innovation Challenge and the Economic and Social Research Council via InterAct [Grant Reference ES/W007231/1].

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Productivity Resilience Resources Sustainability

Transforming supply chains: UK Supply Chain Survey 2024

Research overview

A new survey of manufacturers and technology companies has revealed the key challenges facing companies when it comes to digitalisation of supply chains. The Digital Supply Chain Hub programme has conducted its own research uncovering organisations’ attitudes towards the digital transformation of supply chains. Interviews were held with supply chain professionals in large manufacturing businesses and SMEs, as well as technology and innovation professionals developing solutions for supply chains.

It has revealed that insufficient resources are one of the most common barriers to digital transformation when it comes to supply chains. There is a growing need to upskill workforces in using new digital technologies and deep tech such as the internet of things and artificial intelligence. Enhancing efficiency and automation, building resilience against disruptions, and developing a more sustainable supply chain are key priorities for large manufacturing businesses while SMEs surveyed are slightly less likely to be prioritising supply chain digital transformation, with 14% saying they don’t currently have any supply chain top priorities.

Overall, the research shows that there is considerable appetite for digital supply chain solutions and that large businesses in particular are prioritising this crucial development.

However, talent shortages, market competition, and access to funding are most likely to be preventing technology and innovation professionals from developing and providing innovative digital supply chain solutions to UK manufacturers, with a need for further investment and robust policies to drive transformation.

The data can be explored using the interactive graphs, examining differences in views from large manufacturers when compared to SMEs. Regional variations in supply chain challenges can also be examined.


Take the next step and connect to a community of supply chain experts, tools, and resources with the Digital Supply Chain Hub.

Building on the research and business engagement of the programme, the Digital Supply Chain Hub platform has been designed to facilitate strategic collaboration between manufacturers and digital solution providers. The platform will meet industry demand to accelerate the digitalisation of supply chain operations, driving resilience and sustainability through the application of deep tech solutions.

The hub is accessible to businesses of all sizes and can help tackle problems often encountered during the search for a suitable supply chain partner. The platform provides matching capabilities to connect companies with the right partners for their specific needs. The hub also offers educational courses to address key skills gaps and provides tools for companies to assess their current supply chain resilience and data readiness.

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News

Digital Supply Chain Hub publishes findings of UK Supply Chain Survey 2024

A new survey of manufacturers and technology companies from the Digital Supply Chain Hub has revealed the key challenges facing companies when it comes to digitalisation of supply chains. The Digital Supply Chain Hub programme has conducted its own research uncovering organisations’ attitudes towards the digital transformation of supply chains. Interviews were held with supply chain professionals in large manufacturing businesses and SMEs, as well as technology and innovation professionals developing solutions for supply chains.

The report found that insufficient resources are one of the most common barriers to digital transformation when it comes to supply chains. There is a growing need to upskill workforces in using new digital technologies and deep tech such as the internet of things and artificial intelligence. Enhancing efficiency and automation, building resilience against disruptions, and developing a more sustainable supply chain are key priorities for large manufacturing businesses while SMEs surveyed are slightly less likely to be prioritising supply chain digital transformation, with 14% saying they don’t currently have any supply chain top priorities.

Overall, the research shows that there is considerable appetite for digital supply chain solutions and that large businesses in particular are prioritising this crucial development.

However, talent shortages, market competition, and access to funding are most likely to be preventing technology and innovation professionals from developing and providing innovative digital supply chain solutions to UK manufacturers, with a need for further investment and robust policies to drive transformation.

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Productivity Resilience Resources

Industrial digital technologies for UK SME exporting manufacturers

Research overview

This research project examines the drivers, barriers, and performance outcomes of adopting industrial digital technologies (IDTs) in UK manufacturing firms. The findings outlined in the report and toolkit provide insights on the interventions that facilitate IDT adoption to enhance the performance of SME manufacturers exporting to international markets.

The project collected primary data from focus groups, interviews and a survey of 303 UK manufacturing SMEs currently exporting products. The outcomes from this primary research were used to develop an IDT adoption toolkit and decision-making model. This toolkit allows UK SME manufacturers to benchmark their level of IDT adoption against the industry standard, to identify which specific IDTs will have the greatest impact on improving their business performance across many indicators, and additionally can direct users to the digital solutions most relevant to their needs, thereby simplifying the process of IDT adoption.

Dr Hanh Pham, Dr Richard Hodgett and Prof Chee Yew Wong (University of Leeds). This work was supported by the UKRI Made Smarter Innovation Challenge and the Economic and Social Research Council via InterAct [Grant Reference ES/W007231/1].

For further discussions or to propose potential applications/collaborations, please contact Hanh Pham.

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InterAct Blog

Improving supply chain ethics with the industrial metaverse

In today’s globalised business world, there is a growing need for ethical supply chain practices. Manufacturing companies are facing complex challenges in modern production, and the importance of transparency and accountability has never been greater.

In this article, leading InterAct funded researchers from the Institute for Manufacturing (IfM) at the University of Cambridge explore the potential of the industrial metaverse to help elevate ethical standards across supply chains. Examining the intersection of technology and ethics, the IfM team offers valuable insights into how manufacturers can navigate regulatory environments, build consumer trust, and promote positive social change.

In a world of globalised supply chains, manufacturing firms often lack awareness and control of their external operations, which can result in unintentional non-compliance with regulations. While forced labour generates $236 billion in illegal profits annually (International Labour Organization), European companies will soon have to show compliance with environmental and human rights standards within their supply chains.

In response to mounting concerns, Europe is poised to implement stringent measures to hold corporations accountable for their supply chain practices. The forthcoming ‘Corporate Sustainability Due Diligence Directive’ heralds a new era of corporate responsibility. Large companies must conduct comprehensive audits of their supply chains, identifying and rectifying instances of forced labour and environmental degradation. Compliance will hinge on demonstrating adherence of the supply chain ecosystem to human rights and environmental standards.

The regulatory landscape is not confined to Europe alone. The UK, through initiatives like the Modern Slavery Act of 2005, has committed to fostering transparency within supply chains to eradicate all forms of worker exploitation. Moreover, further legislative reforms are on the horizon, promising a paradigm shift in corporate accountability.

How high is the risk of being penalised for suppliers’ actions?

Currently, the lack of production transparency allows non-ethical manufacturers to cut corners, giving them a competitive cost advantage that appeals to consumers. Unfortunately, many of these consumers are unaware of the wider context and end up supporting production that causes serious harm to societies and the planet.

Manufacturers can’t wait for new regulations about environmental and human rights standards in the UK. They must lead the development of digital tools for their production environments that delve into the existing supply chain data. This will demonstrate that their products are made with minimal adverse impact.

To enable this, it is crucial to make the production processes more transparent. One possible way to achieve this transparency is by leveraging augmented reality technologies, which can interpret and explain the existing complex data along supply chain echelons and incentivise the creation of new data sources.

So, in light of these developments, how can manufacturers ensure compliance with the new regulations and help uphold human rights and environmental protection?

The industrial metaverse: the foundation for a more transparent supply chain?

Recent research conducted by IfM (supported by the UKRI Made Smarter Innovation Challenge and funded via the Economic and Social Science Research Council (ESRC)-led InterAct Network) offers an extensive overview of 1,680 international studies which reveal how extended reality technologies can support UK manufacturing by demonstrating production provenance in the Industrial Metaverse.

The Metaverse is a term used to describe the merging of the physical and digital worlds. It was first introduced by Neal Stephenson in his novel Snow Crash and later popularised by Mark Zuckerberg with Meta, a social network in extended reality.

The Industrial Metaverse comprises a series of ‘snapshots of realities’ around the data on sourcing, production, and delivery of components of a manufactured product, which can be explored in augmented reality. By exploring the upstream supply chain of components leading to the product, manufacturers can identify risks and take corrective action to comply with upcoming regulations.

Deploying industrial metaverse technology in practice requires:

  • access to data sources;
  • software (e.g. Unity Engine);
  • augmented reality headsets (e.g. Microsoft Hololens, Meta).

Although 3D virtual productions might look complex and expensive, new AI techniques such as Gaussian splatting can significantly reduce the cost of reality reproduction: a ‘reality snapshot’ can now be created by anyone using a smartphone. This means, UK manufacturers can demand the video screening of the production environment from potential suppliers at the procurement stage. This is where lower-tier suppliers are incentivised to agree to increase transparency in exchange for eligibility to sell products and services.  Decentralised databases can be used to store this information at the supply chain level. It is important to note that creating fake snapshots could lead to legal repercussions and regulatory requirements.

Case study: contrasting opaque and transparent chocolate supply chains

Agriculture is almost uniquely resistant to technological change because of the remoteness/lack of oversight/scale of sites, and it is an area desperately in need of innovation. Leading chocolate brands have long been criticised for neglecting ethical standards in cocoa procurement, and many of the brands can’t effectively enact change since the market behind wholesalers is not transparent. This situation creates a high risk potential for social injustice and modern slavery, i.e. when the wholesaler purchasing prices make cocoa sales below the point of profitability, and farmers are forced to take children out of school to work on the farm.

Industrial metaverse, established along such supply chains, can spur transparency and influence to change the status quo. As European consumers are the primary market for cocoa harvesting, they have the market power to improve conditions for farmers in West Africa. To end forced labour and enable children to access education, requires new tools that support the transparency of cocoa supply chains for consumers.

While labour and environmental abuses exist in many supply chains, shocking 60% of cocoa-growing households in Ghana’s upstream cocoa supply chain are estimated to use child labour. Ensuring manfuacturers and consumers have access to accurate information about these unethical practices is therefore an urgent issue. A famous example of good practice is the ‘Bean to bar’ Tracker, along with QR codes,  barcodes,  biological markers of specific farms and fermentation processing locations, all of which can link chocolate bars to their potential origin. By comparing the known land size of a farm and the claimed cocoa harvest from that land, we can identify if cocoa of unknown origin is blended into the batch. While such tools are currently being used internally for supply chain traceability, adding an Industrial Metaverse component can open up and showcase the evidence to consumers. Consumers will be able to witness vivid experiences demonstrating the potential impact of supporting the chosen brand. This can showcase the positive changes to society (e.g. freeing children labouring to get an education) or highlight negative practices (e.g. the realities of environmental damage or modern slavery). Such evidence can build a strong identification that by purchasing ethical brands, consumers will be supporting the continuity of ethical production practices and local communities’ upstream supply chains.

Transforming production practices in the industrial metaverse

The Industrial Metaverse will increasingly move from merely representing reality, to shaping it. By shifting demand to ethical products, manufacturers will be able to increase their production scale, reducing the cost per unit and creating a greater impetus towards sustainability.

Instead of waiting for new regulations about environmental and human rights standards to be implemented in the UK, manufacturers must lead the development of similar immersive experience prototypes to confirm the ethics of their production environments. Going beyond the food production case, electronics and automotive manufacturers can validate their production processes by establishing an industrial metaverse around their products and demanding ‘reality snapshot’ data from their supply chains. It will propagate the impact across supply chains towards reaching multiple firms worldwide and make production more transparent for consumers. Not only will that reduce risks of non-compliance with upcoming regulations, but it will also anchor consumer demand with positive societal changes along supply chains.  By doing so, manufacturers can champion Sustainable Development Goal 12: “Responsible Consumption and Production”.

What practical steps should manufacturers take from this?
  1. Audit internal cost structures and visibility of operations along supply chains. Instead of aggregating costs at the wholesale level, manufacturers must enquire about the work conditions, energy sources, and potential carbon dioxide emissions through supply chain tiers.
  2. Collaborate with extended reality solution providers to prototype Industrial Metaverse around their products and reveal production ethics along supply chains.
  3. Analyse the integrated data and leverage alternative ways to reduce ethical risks. Communication throughout the industrial sector will help address industrial concerns about data privacy and confidentiality, leading to the industrial standard.

The IfM is currently working on developing a metaverse pilot for highly regulated sectors like aerospace, automotive, and food. These industries have very strict regulations that limit transparency. The goal is to enable a more transparent supply chain, which would contribute to the adherence of human rights and environmental protection. If you would like to collaborate with the team, contact Dr. Nikolai Kazantsev – nk622@cam.ac.uk or IfM Engage.

Acknowledgement: This work was supported by the UKRI Made Smarter Innovation Challenge and the Economic and Social Research Council via InterAct [Grant Reference ES/W007231/1]. We thank Prof Letizia Mortara, Dr Michael Rogerson and Alice Mumford for their feedback on this article.

This article draws from the InterAct report ‘Manufacturing in the Metaverse’

This article was originally published on The Manufacturer

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News

Supply Chain Superwomen boldly draw the future

By Helen Armstrong

“Companies need to figure out now how to survive in the future by selling less.” That was the message Professor Janet Godsell conveyed to female supply chain executives at Supply Chain Superwomen. The event, organised by Supply Chain Media to mark International Women’s Day, proved to be a unique opportunity to share supply chain challenges and visualise future scenarios in an open atmosphere.

Female supply chain executives gathered from across Europe at a hotel at Schiphol Airport on 8 March to attend Supply Chain Superwomen. For many of the 45 participants, normally outnumbered by their male colleagues, the event proved to be an eye-opener as they suddenly realised how many women hold top positions in their field. Supply Chain Superwomen was an opportunity to support each other as role models and to encourage more women to run for top jobs.

Diversity leads to higher profitability

“We need to attract more women into supply chain,” said Martijn Lofvers, founder and chief trendwatcher of Supply Chain Media and chair of the event. “Not only do we have to enlarge the supply chain talent pool, we also know that diversity leads to higher profitability as it brings more insight, better decision-making and it drives innovation.”

According to a recent Gartner and Awesome report the percentage of women in the supply chain workforce in 2023 was 41%, compared with 35% in 2016. Just 34% of first line managers are female, falling further to 31% at senior management level and 26% at senior vice president level. “The percentage of women in supply chain is rising, but it’s not fast enough and requires more action by the talents themselves, their managers and HR managers. It is also imperative for the talents to have a supporting sponsor,’’ said Lofvers.

Building future scenarios

With the focus of the event on innovation, Professor Janet Godsell, dean of Loughborough Business School, UK, was invited to lead a workshop on building future scenarios to stimulate the delegates to think out of the box, to start a journey and to make a bolder first step.

“Women need to be brave in organizations to make disruption,” she said. “Since the industrial revolution we have pursued consumption-driven economic growth based not on what we need but on what we want. Now we recognize that this is destroying the planet, hampering social equity and widening the gap between rich and poor,’’ said Godsell.

Surviving with less sales

‘‘Today we are at a pivotal point and we need to make a fundamental change in the way we pursue growth in order to better balance the environmental, social and economic cost of growth. Looking to the future we have to consider the challenges, the trade-offs and the opportunities. Companies today have to work out how to survive in the future by selling less.”

With that in mind, the workshop based on backcasting, a visual approach to scenario-building by creating postcards, stimulated discussion, decision-making and most importantly drawings that depicted the future, in this case 2040. “Backcasting tries to shake people out of their current mind-set and to get them thinking differently about how a digitally-enabled supply chain can look,” explained Godsell.

Dragon’s Den

Earlier in the day three start-ups were invited to enter the Dragons’ Den and deliver their pitches: Lox Solution, which coordinates all carriers during the last-mile delivery, The Climate Choice, an intelligence platform that collects and audits data to enable scope 3 decarbonization, and Winddle, a supply chain collaborative platform to create ecosystems.

The delegates were invited to spend their money – poker chips in this case – on the start-up that had most potential to help them with their supply chain challenges. While all three were relevant, managing sustainability was the biggest issue for many. Consequently, the winner was Lara Obst of The Climate Choice.


This article was originally published by Supply Chain Movement.